Support Centre
Help resolve your problem
Frank has a dedicated team of Support Centre for its all entities: customers, transporters and stores. You may inquire any issue, technical problem, or service concerns at Support Centre. There are different options to contact, including direct call, whenever you need help or have a question. Before contacting Support Centre, make sure the area of your concerns. It will help us to swiftly and successfully help you out.
Questions & Answers
You may directly call to Support Centre at the number given blow this webpage. There are other options, like email. Another instant way it to use notification from your app.
You can contact Support Centre anytime, and get help 24/7 (throughout week).
No. Frank help and support is free of cost. There is no hidden charges or deduction.
It depends, as support team receives numerous types of issues. For instance; specific inquiry, simply help, technical troubleshooting, pending order, payment issues etc). But most of the issues are resolved immediately.
There are some instances where Support Centre representatives cannot immediately fix the requested issue. Such cases often involve technical troubleshooting or payment concerns. It naturally takes a little time to fix the matter through concerned department(s).
